Select the payments that should have been used in this deposit to begin with. The deposit window opens with a list of the then current payments waiting to be added to a deposit transaction. Find the deposit added in error in the register. But the deposit has already been entered and reconciled posting to Uncategorized Income. But what if there were customer payments that had been received? They now sit in the list of payments waiting to be deposited, and will continue to sit there until we deposit them. To further complicate matters, a bank reconciliation may be done clearing the transaction as it is.Ĭhanging an account is not a problem when editing a deposit, even if it has been reconciled. Uncategorized Income is definitely not the account we want to use. Since QBO doesn’t know where this transaction came from, it will post to Uncategorized Income. Sometimes a QBO user will click the Add button without giving QBO the necessary information for posting the transaction correctly. If no match is found, QBO offers to Add the transactions for you. Where a match is found, QBO displays Match in the Action column.

Note the red circles in the above screenshot. When bank transactions are pulled in from your bank, QBO looks for matching transactions that have already been entered manually. This usually happens when using the bank feeds feature, but not using the right methods to accept bank transactions. If they aren’t, you get unpredictable results.Īn ‘unpredictable result’ that QBO users sometimes face is duplicated transactions. As with any software, certain procedures must be followed in QuickBooks Online (QBO).

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